RETURN POLICY

Aureviao™
Simple Guidelines for Return Requests.

We want customers to feel comfortable contacting us when a product concern arises.
This Return Policy explains the general standards used when reviewing return-related requests.
Please read this page carefully before initiating a return inquiry.
Aureviao™ is operated by Fuzhou Qing City Lin Mouren Culture Media Co., Ltd.
Our team reviews return matters fairly and based on the condition and circumstances of the item involved.
Return approval is not automatic and may depend on whether policy conditions are met.

General Return Conditions

To help us assess a request, items should generally be:

• unused or only minimally handled where appropriate,

• in acceptable condition,

• and returned with original components or packaging when reasonably possible.

Non-Eligible Situations

A return may be declined if:

• the item shows clear misuse,

• the product has been altered,

• the request is made too long after delivery without reasonable cause,

• or the returned item does not match the original request.

Damaged or Incorrect Items

If an item appears damaged, defective, or incorrect upon arrival, customers should contact support promptly with relevant details for review.

Review Process

Each request is considered individually. Additional information may be requested to verify item condition and order details before a final decision is made.

Important Note

Aureviao™ reserves the right to interpret and apply this policy reasonably in order to maintain a fair process for both customers and store operations.